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Services > All Hazard Incident Management Support Team (IMST)

All Hazard Incident Management Support Team (IMST)


Immediate actions to save lives, protect property and the environment, and meet basic human needs are critical from the onset of a disaster.

One of the challenges to effective response and recovery is the relatively high turnover and short tenure among officials responsible for response and recovery at all levels. Effective response and recovery hinges upon well-trained leaders and responders who have invested in response and recovery preparedness, developed engaged partnerships, and are able to achieve shared objectives. The players’ bench is constantly changing, but a concise, common playbook is needed by all.

Our team can provide subject matter experts (SMEs) comprehensively experienced in all components of the National Response Framework (NRF), National Incident Management System (NIMS), the Incident Command System (ICS), and the National Disaster Recovery Framework (NDRF). When activated, our personnel are prepared to integrate with your staff, and function as an integral part of your response and recovery staffing. However, decision-making authority remains at all times with your management staff.

Established Experience:
Successful disaster response and recovery strategies involve careful efforts to combine knowledge, technology, expertise, institutional capacities, management skills, and practical experience for optimum results, which would not be possible without proper collaboration between incident management staff and effected stakeholders.EOC

All of our incident support staff has extensive experience dealing in an all-hazard environment planning for, responding to, and recovering from disaster occurrences. Actual incidents include numerous tropical cyclones, severe weather events, tornados, floods, oil spill responses, bio and chemical hazardous materials, mass immigration, urban search and rescue, aviation crashes and civil riots and unrest.

All of our SMEs have the extensive, in-depth experience necessary to staff the EOC supporting the command and general staff in the areas of command, operations, planning, logistics, administration/finance, liaison, public information, and safety or Emergency Support Functions (ESF) positions during an extended emergency event, as necessary. All SME staff members have written, produced and managed hundreds of incident action plans during large emergencies, disasters, and pre-planned events. Additionally, our staff has extensive experience working in Multiagency Coordination Systems/Emergency Operations Centers, Area Command and Unified and Single Command Posts.

Incident Management Support Services:
In the event that a disaster escalates to a proportion where your agency requires addition Emergency Operations Center (EOC) support services, our team can provide Incident Management Support Teams (IMSTs) to support and augment your staffing. This service allows your agency to maintain continuity of operations and continuity of government while effectively managing the incident. We can provide short-term and long-term staff support in the way of:

  • Emergency Support Function (ESFs) positions, based on need and the level of response
  • Operations | Section Chiefs, Branch Directors & Division/Group Supervisors
  • Planning | Section Chiefs, Situation, Resources, Documentation & Demobilization Unit Leaders
  • Logistics | Section Chiefs, Communications, Supply & Facilities Unit Leaders
  • Finance/Admin | Section Chiefs, Time, Procurement, Compensation, Claims & Cost Unit Leaders

All services conform to the National Response Framework (NRF), National Incident Management System (NIMS), and the National Disaster Recovery Framework (NDRF) as require by the Department of Homeland Security and Homeland Security Presidential Directives 5 & 8. We use and encourage scalable, flexible, and adaptable coordinating associations to align key roles and responsibilities your needs, linking all levels of government, nongovernmental organizations, and the private sector. This is intended to sustenance specific authorities and best practices for managing incidents that range from the serious but purely local, to large-scale man-made or catastrophic natural disasters.